物流政策
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be handled on the next business day.
2. Shipping Regions & Carriers
We ship worldwide to most countries and regions, using reliable international carriers including DHL, FedEx, UPS and standard postal services.
3. Shipping Time
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days
Delivery times are estimates and may be delayed by customs, weather or local logistics issues.
4. Shipping Cost
Shipping fees are calculated automatically at checkout based on order weight, dimensions and destination.
We may offer free shipping for orders over a certain amount, subject to store promotions.
5. Customs, Duties & Taxes
The buyer is responsible for any import duties, taxes or clearance fees charged by the destination country. We provide accurate commercial invoices for smooth customs processing.
6. Tracking & Delivery
A tracking number will be sent to your email once shipped. You can trace your package on the carrier’s website. Please contact us if you do not receive your order within the estimated time.
7. Undeliverable & Lost Packages
If a package is returned due to incorrect address or refusal, the buyer is responsible for return shipping costs.
Lost or damaged packages will be resolved via carrier insurance claims.